Shipping Policy
For product information or questions regarding your online order, please contact us at christina@lesdeuxcopines.com. Our customer service office is open 10am - 6pm PST, Monday - Friday.
SHIPPING
Domestic Rates:
Prime-Like Shipping (2-3 Business Days) - FREEWe currently ship to Canada and the United Kingdom. Rates are calculated by weight - proceed to checkout to see the exact shipping quote for your order (you will be able to review your total before confirming your order).
TAX
Orders being shipped to a California address will be charged CA sales tax (7.5%). Any items being delivered out-of-state will be tax exempt.
LOST SHIPMENTS
Unfortunately, we cannot control what happens to your package once they are in the hands of our designated mail carriers, therefore Les Deux Copines is not responsible for any orders that are lost or stolen. We will, however, do our best to help you navigate the claims process to either locate your package or get you a refund. For added security, we recommend adding signature delivery to your order.